6 steps of mobile number portability in India

November 25, 2010 |  by  |  India Telecom Info

Telecom minister Kapil Sibal on Thursday will unveil mobile number portability in Haryana, allowing 18 million cellphone users in the state to retain their number while changing the service provider. Most of the country will have this facility by the New Year, while it will be available throughout the country by March 2011. Well, for now you can switch only within your existing telecom circle.

Here are the steps to port your mobile number to any operator in India – six quick steps:

  1. Send an SMS to 1900 in following format: PORT Your Mobile Number- eg. PORT 9999999999. (Simply sms “PORT <space> <10 digit mobile number which you wish to port> to 1900.)
  2. You will get a 8 digit unique porting code (UPC) instantly as a SMS.
  3. Send this SMS to operator you want to migrate to quoting the unique code. This code is valid only for a few days, and have to be applied again if it expires.
  4. Your new operator will check with your existing operator & if there are no dues then approval will be given for porting.
  5. You will get a SMS with the time and date when porting will take place. Rules mandate that process be completed within 7 days of applying.
  6. After porting is complete, wait for the SMS from your new operator confirming the switch. Your phone may be dead for few hours when the porting takes place.

You need to submit:

  • Duly filled CAF form with UPC code details
  • Copy of valid Address and Identity proof
  • Copy of last bill paid to current service provider (in case of postpay customer)

Get Mobile Number Tracker on your Android phone.


  • SMSCollection

    TIMES NEWS NETWORK

    New Delhi: Exasperated with your present mobile service provider but unwilling to switch because that would mean changing your number? Soon, you’ll be free to change operators at will for a nominal transaction fee of Rs 19. On Thursday, telecom minister Kapil Sibal launched mobile number portability (MNP) in Haryana. Nationwide implementation is expected to be completed by January 20.

    Of course, the implementation of MNP has missed many deadlines. In March 2006, Trai had recommended that MNP be implemented by April 1, 2007. In December 2009, the government set a deadline of March 31, 2010, for its implementation. This was extended to June 30, 2010, and later to October 31, 2010.

    From Friday, mobile customers in Haryana can port their numbers provided a minimum period of 90 days has elapsed after subscription to the mobile service of the current service provider. How to change service provider

    For change of service provider or porting, a subscriber has to send an SMS (PORT <space> Mobile Number) from the number s/he wishes to be ported, to number 1900 whereby a Unique Porting Code (UPC) will be received on SMS from the current service provider. The subscriber will need to apply in the prescribed application form to the chosen new service provider quoting the UPC which will act as a reference while filling up the application form with the new service provider.

    The new service provider will then take action to get the required processes completed to enable the subscriber to get connected to his network. Porting has to be completed within seven working days. Before making the porting request, subscribers have to make sure that their last bill has been paid, failing which the request for change to new service provider will be rejected. In the case of prepaid subscribers, any balance amount left will not be carried forward when the number is transferred to the new service provider.

    MNP works best with postpaid customers as they are the highest paying of the lot. Of India’s over 700 million users, postpaid customers are no more than 7-8%, while the rest are prepaid. Operators believe they will lose and gain roughly the same number of users.

  • Raj

    What about the prepaid/balance amount in old account?…How can i transfer this amount to new account?

  • UMARAZMISHAZ

    GETTING MSG THAT SERVICE TEMP UNAVAILABLE

  • Yuvaraj Dhande

    CAF form available on which place

  • shahjahan ali sheikh

    I have send massage PORT 9435241117 to 1900 several times. But till now I get no UPC from 1901.

  • jayanthkumar

    I have send massage PORT 9xxxxxxxxx to 1900 several times. But till now I get no UPC from 1901.

  • gnparvate

    Can one send the SMS from ANY mobile for portability of any other mobile ?(Say from MTS mobile for changing Reliance service to Bsnl )

  • Madhudundi

    Good information of mobile portability